We offer FREE express shipping on all domestic orders.
jac + mooki use Australia Post Express Parcel Post for all orders in Australia.
For Metro Areas please expect your parcel to arrive within 1-2 Business Days after dispatch.
For Regional Areas please expect your parcel to arrive within 2-4 Business Days after dispatch.
All stocked items will be dispatched within 24-48 hours from the date your order was placed. Please note that all orders are sent via Australia Post on weekdays only. If your order was placed on a weekend or public holiday it will processed the next business day. Once your order is dispatched, you will receive an email with tracking information.
All parcels require a signature on delivery. Please specify in the delivery instructions at the 'Checkout' if you would like your parcel left in a safe place without a signature. If you are not at home and your parcel requires a signature, Australia Post will leave a calling card advising you to collect your parcel from your local post office.
If you have any questions about our shipping policy, the status of your order or tracking info, please email firstname.lastname@example.org