TERMS & CONDITIONS

 15% OFF SIGN UP OFFER

  • Offer valid for all new subscribers, on their first online order.
  • Promotion code is required at checkout to redeem the discount. Code will be shared with new subscribers upon signup. 
  • Discount offer applies to first order only and cannot be used in conjunction with other full price discount offers.
  • Limit of one use per customer.
  • This offer is not retroactive and cannot be redeemed against orders placed prior to this promotion commencing.
  • The offer is subject to our Shipping, Returns and Privacy Policies.

 

FINAL SALE

  • Final Sale applies to items that have been marked down to clear.
  • All items purchased with a further discount on the already marked down price are considered final sale and will not be eligible for return, exchange or online voucher, unless deemed faulty. By purchasing a final sale item, you agree that the item cannot be returned.

 

AUSTRALIAN DELIVERIES

  • Delivery costs are charged in addition to the order total and will be clearly marked at checkout. Delivery costs will not be refunded or credited unless required under any applicable law.
  • We will send any purchased products to you using third party freight and delivery companies (such as Australia Post and/or other courier services). If we make any representation in relation to the time of delivery, such representation is an estimate only and, to the extent permitted by law, we are not liable to you for any delay in delivery.
  • We are also not liable to you, to the extent permitted by law, in relation to any lost, incomplete or erroneous deliveries where you have failed to provide us with accurate details and/or failed to update your details (including your name, email and/or delivery address). Information on shipping and deliveries can be found on the Shipping page of the website.

 

INTERNATIONAL DELIVERIES

  • Orders shipped internationally may be subject to Customs and Import Duty fees in the destination country. Jac and Mooki is not responsible for duties and taxes on international orders.
  • Please contact your local customs office to confirm fees and information regarding import taxes prior to placing an order.
  • If you have any questions regarding international orders, please contact us at hello@jacandmooki.com. 
  • Please note, online orders are not processed on Australian public holidays or over the weekends.